Client Support Specialist — REMOTE
Atticus is hiring a Remote Client Support Specialist. Full-time role paying $60K–$75K base plus equity, helping clients access legal aid and benefits.
🏢 Company: Atticus
🌍 Location: Remote (US-Based)
💰 Salary/Pay: $60,000 – $75,000 base (Top performers OTE $90,000+) + Equity
📝 Type: Full-time
Quick Summary:
Atticus is a mission-driven B Corp helping people in crisis access government benefits and legal aid. As a Client Support Specialist, you’ll be the voice of the company, handling thousands of inquiries via text, email, and phone. You’ll guide clients through complex legal processes with empathy and efficiency, helping them get the life-changing aid they deserve.
Key Requirements:
• Experience: 3+ years of professional experience in customer-facing roles (CX, support, insurance, or sales).
• Skills: Strong writing ability, a quick learner, and the ability to balance empathy with high-volume efficiency.
• Mindset: Passionate about helping people; comfortable driving conversations with folks from all walks of life.
• Bonus: Experience in a metrics-driven role at a high-performing company.
Perks:
• 100% Covered Premiums: Medical and dental insurance for employees.
• Time Off: 15 vacation days + ~20 paid holidays (includes a 2-week end-of-year break).
• Stipends: $600/year for internet and $1,000/year for professional development.
• Student Loans: Up to $1,200/year in student loan repayment assistance.
• Growth: Join a well-funded Series C startup (Google Ventures backed) making a massive social impact.